Byron Woodley Tire

When receiving a quote the bearded man behind the front desk straight out told me they pick whatever number they happen to feel like at the time. When I pushed to try understand if its time related or difficulty related he confirmed "no whatever number the mechanic feels like thats what you'll pay". It was late on a Friday so perhaps he'd reached his limit but don't know how a business that brazen can continue to exist. Will not be returning.

Beware of this shop. I brought my 1964 Cadillac to Byron Woodley Tires in Santa Monica on October 9, 2024, for an alignment. They told me they didn’t have time to complete the full job that day. They noticed a missing bolt for my bushing and installed it, then told me to return in a few days to finish the work. Before I left, they brought me into the office and charged me $450: $250 for the alignment (which they didn’t complete), $100 for the bushing bolt, $100 to fix a missing bolt on my exhaust. Even though the work wasn’t finished, I paid and left. Unfortunately, my car broke down shortly after and I wasn’t able to return right away. On April 21, 2025, I brought the car back to get the…

I used to like these guys,,,But...BUT...my last visit for tire install and balance was the last straw. After thier install/balance I immediately noticed a vibration starting at 60mph (who goes that slow right?) I said frick this and took it to Stokes Tires SM. Well guess what they found??...Yep...front tire balance was waaay off. Apparently , BW did not "index" the tires which means aligning the "Red Dot" on the tire with valve stem. UGH. Tires had to be remounted on rims correctly and now they are perfect. Yes at 90mph, like friggin glass my friends. GLASS!!! YaY!!

They have good service and I was happy to get my tires patched here, but I also wanted to get my steering wheel re aligned. I told them that my alignment issues were independent of my tire issues, but they assured me that a tire rotation would likely solve my issue. When it inevitably did not, it became very tedious to find time to come back because the one person they have for alignment has a different schedule. Very frustrating, they should have fixed it the first time around when he was there

These guys are Life Savers! Visiting from up north and I needed new rear tires. They were the only place in town to have my size tires in stock, they got me in and out within an hour, did it at a great price, and had excellent customer service. I encourage anyone who lives here, or is visiting and needs help, to come to Byron Woodley! Don’t waste time calling around for 30 minutes like I did because everything you need is right here!